Meal Plan Terms & Conditions - St. Joseph's University

Information regarding the 2023 – 2024 Terms and Conditions

All Hawk Dining Company Plans and funds are for the personal use of the owner of the account only and are non-transferable. Dining plans and funds cannot be used as a gift card or gift certificate. Dining plans are valid during the semester they are purchased in and added to the student account each semester. Dining plans are an annual plan, the plan selected for the fall semester will automatically renew for the spring semester.

Meal Swipe balances do not carry over from fall to spring semester, are non-refundable, non-transferrable and expire at the end of each semester. Dining Dollar balances carry over from the fall to spring semester and expire at the end of the spring semester.

Except as otherwse expressly stated in these terms, all Hawk Dining Company Plans and funds are non-refundable and will expire on the last day of enrollment or on the last day of the current semester.

Cancellations & Refund Policy

All first-year students living on campus will be automatically enrolled in the All-Access plan and they can upgrade to the All Access Plus plan at any time.
All upperclassmen living in Houses or Moore Hall will have the option to choose from any plan.
All students will have the ability to change their meal plan selection (respective of their on-campus housing) without a charge through August 18, 2024.
Any requests to downgrade a meal plan between August 19, 2024 and the first board day is subject to a $100 administrative fee.
Once the board days have started, students wishing to downgrade their meal plans will be subject to the refund schedule.
Any students that leave the university will have their meal plan refunded based on the refund schedule and their day of departure or their last day of usage, whichever is later.
Use of meal plans includes using Swipes, Meal Exchanges, and Dining Dollars.
No changes or refunds will occur after the refund period has ended.
As meal plans are annual contracts, they will roll over to the Spring semester. Spring semester meal plans will be billed in early December 2024.
Requests for changes or cancellations to meal plans for the Spring semester will not be reviewed until after billing in early December.
Students will have the ability to upgrade their meal plans at any time at no charge.
Students living in a meal plan required building who move out of a meal plan required building are responsible for alerting Dining Services of their move if they want to change their meal plan. They will be held to the Refund Schedule.
Cancellations are reviewed on a case-by-case basis by the Dining Services Committee.
Requests for an exemption due to medical reasons are to go through the Office of Disability Services. The student will be required to also meet with the Campus Dietitian. Documentation will be required annually.

The following calculations will be used for students that withdrawal from SJU or make a change to their dining plan:

Fall Semester Refunds 2023

August 19th to August 24th- $100 service fee for downgrades and cancellations.

August 25th to September 3rd, 2024

Dining Plan Refund 90%